2-way Gmail Sync and Outlook sync: Allow us to exclude domains and contacts from syncing
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Yusuf Young
Email syncing is fantastic, but it's a big security risk for many companies who don't want to share
all
emails with all
of their GHL users.Sometimes, the company manager may communicate sensitive information to other employees internally, and if they are added as contacts, their internal emails sync to GHL and every user can see it.
Or, maybe the company CEO discusses some business sensitive information with external investors or other parties, and their emails should also not sync.
It should be possible to do the following two things to make the system more secure:
- Add a "block list", so that some specific email addresses or entire domains don't sync. (So that for example if a company manager discusses sensitive information with for example a partner company, emails sent to and from that partner company don't sync, even if they are added to the system as contacts.)
- Remove already synced emailis from the system (so that if some sensitive information has synced, it can be removed).
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Owen McDonald
This is VERY important HighLevel. I was just at the Sydney Highlevel Conference, remember the excitement that went around the room when said you were going after the B2B space? THIS needs to be a major upgrade as part of that.
What we need is the ability to select which conversations are tracked and synced. It can either be selective, (you tick a box from your email to select if the emails should be synced with the contact.) OR emails should be deselect-able so that thread is NOT synced with HighLevel.
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Brandon Klapholz
This is closer to a bug (or MAJOR oversight during the development) - def is not an "enhancement" - every competitor of GHL offers this (and has always offered it) - the reasons are numerous: compliance, security, legal, HR, privacy, reduce clutter (data hygiene), etc. This should be a top priority since it is relatively low effort to build with HIGH impact and consequences.
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Siv Admin
Agreed with the others, we need this asap.
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Danielle Mears
This is a huge security risk for our company! As the owner of our business, I have had to remove myself from all communications in the CRM becuase all employees have access to my emails, which often contain very sensitive information. Please change update this ASAP!
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Ian Markram
Can’t believe no one else is worried about this.’
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Emma Sansom
This!!!
I have been trying so hard to try and get this sorted, it should just be an option - I've added a new ticket to say people should be able to have their 2 way on for everything started in HL, but be able to toggle it off for anything outside HL unless they use that little code snippet on BCC to sync it out of choice!! Too many personal exhanges are coming into threads that don;t need to, and using the 'assigned contacts only' feature just makes more mess and work for people than just giving them an option.
Sync ALL or Sync started in HL only. A simple toggle would solve this!
Feel free to vote on mine too, it might help it happen...
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Stephen Sciacchitano
This is the #1 reason our administration (mostly head of IT) is resisting converting platforms to HL. Definitely need this capability ASAP!
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Luke Joshua
Core Platform can you please update us as this still hasn't been done!
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Katie Cleary
Is this being planned? it's WILD that this is not an option!
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Syed IFG
Has this been implemented? Core Platform
We are encountering a critical issue where admin and owner emails are being synced from Outlook into GHL. Some of these emails contain highly confidential information, which poses a significant security risk to our organization.
Given the sensitivity of this matter, we are currently engaged in intense discussions about whether to discontinue using GHL and explore alternative CRM tools.
Your prompt response to address and resolve this issue would be greatly appreciated. We are looking forward to your guidance on how to mitigate this risk effectively.
Thank you for your attention to this matter.
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