Ecometri S.A.S how to generate the images ? By ai ?

These are static or dynamic image?

Abhishek Kumar Its for static images. a use case example:

Client: ¨Hi, I am intresetd ina shirt, what colors do you have?¨

Whatsapp WhatsAppAI Agent: ¨We have Blue and Green¨

Client: ¨Please send me an images of the Green shirt.¨

Whatsapp AI Agent: ¨Sending images of the green shirt. ¨

So, that will be a highly common use case.

The images can be stored in the ´Media storage´ having the images name ¨Grenn shirt¨ so the Ai can identify which image to send.

We can also configure the prompt to be like:

¨When client ask for image Green shirt¨ snd him media storage images named green shirt..

Ecometri S.A.S so there will be only one green shirt or red shirt

When someone asks for it . It will simply send this image

What happens where there is multiple variants of green tshirt.

You have a description as well ?

Is this image in knowledge base or media storage

Here’s how we see this feature working in real WhatsApp commerce.

This feature is for static product images, not AI-generated images.

When a customer asks for product images (e.g. “green shirt”), the AI should send native image files directly in WhatsApp, just like a human sales agent would — not links. This is critical for trust and conversion in WhatsApp sales, especially in LATAM.

Single vs multiple images

• One variant → send one image

• Multiple variants → send multiple images, one after another, in a logical order

(e.g. front view → back view → worn by model)

Storage recommendation

• Images should be stored in Media Storage, not the Knowledge Base

• KB = text & rules

• Media Storage = scalable for thousands of product images

Image selection logic

Each image should have:

• A clear filename (e.g. green_shirt_front.jpg)

• A short description (e.g. “Front view of green shirt”)

The AI uses this to choose and order images correctly.

Why image files (not links)

• WhatsApp buyers expect inline images

• Links break conversation flow

• Human sellers never send Drive links

• Inline images convert better

Summary

• Static images

• Media Storage

• Sent as native WhatsApp files

• Supports multiple variants

• Human-like behavior

This should feel indistinguishable from a real WhatsApp seller.

Ecometri S.A.S that was really helpful

Can you tell me how do you use conversation ai today

Is it a ecommerce use case for you

Where you have trained your bot on various products and services

And you want the bot to send images based on the product customer is asking.

The product can be tshirt , car , bike anything

Well in this case the image generation is dynamic. Where the image can be anything based on conversation context.

Whereas the static will be to send a fixed images always based on trigger condition

Abhishek Kumar Thank you for your quick respons.

To give you more context is about the fact that the E-commerce world in LATAM is that 70% of the online sales are happening in the whatsapp chat or Instagram DM, so the clients I am managing each have diferent product and nich but the images necesity are all the same.

Some client have only one product line in their business (Clothing brand)

And others have Multibrand (Hair care, Makeup, Clothing, Lingeries, Skin Care) All in the same business/bot which is very common as well.

So yeah, definetly dynamic would be a better and more complete solution.

Btw, I would be glad to hop on a quick call to give you more context about the feature vision as my business represent thousands of LATAM business who all have the exact same business model.

Ecometri S.A.S that will be better

Book a call here

Schedule for Tuesday

Btw KB is not for rules

Rules should be put in prompt.

Abhishek Kumar Booked�

Ecometri S.A.S: can we talk again today.

Abhishek Kumar We need to send images or multimedia in general with AI!! and that he makes decisions. The same for audios.

Mauricio Ospina is it a static image or dynamic image ? Like you want only attachment support .

Abhishek Kumar What do you mean by dynamic images?

Abhishek Kumar The important thing is that I have a database with conditionals, if they talk about a certain product, send a particular image. Or better yet, that it works with product integration, GHL, Shopify or Woocommerce for sending images depending on the product in which the customer is interested. IT IS VERY IMPORTANT TO SOLVE THIS AS SOON AS POSSIBLE... there are many CUSTOMERS requesting the function and we would expand the market to reach e-commerce... and other services that involve sending images.

Mauricio Ospina the image is in the form of link ?