Pause Conv AI Workflow After Manual Message/Call
A
Angad Rajpal
Stop the conversation ai workflow whenever a user or admin manually messages in a conversation
Log In
A
Abhishek Kumar
Angad Rajpal what is the need to stop the bot ? it is performing badly .
however a feature is planned here , let us know feedback but
A
Angad Rajpal
Abhishek Kumar My clients also take over the conversations. This is so that we remove the chances of overlapping texts.
They're not all tech savvy or patient that way so they won't switch it off themselves either
A
Abhishek Kumar
Angad Rajpal so you are asking about the feature in workflow action - conversation ai bot .?
A
Angad Rajpal
Abhishek Kumar Yes
A
Abhishek Kumar
Angad Rajpal we are planning to create a new branch in the action , manual reply branch ., if you reply manually the contact will go in that branch and stop replying .how does that sound?