New Conversation AI Prompt limit of 2000 characters is inadequate
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Andrew Phillips
Please, could the 2000 character limit in the recently updated (seems like a few days ago as of August 5,2025) Conversation AI bot training and "Additional instructions" area be increased? It seems to be a backward step.
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Abhishek Kumar
Andrew Phillips you have the bot goals section to collect information like name , email phone and custom questions . no need to put everything in additional instructions .
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Abhishek Kumar
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Hey Andrew Phillips this is the new type of bot , the old prompt based bot is still there .Please check the screenshot .
choose the first option and you will get the same prompt limit as before .
I hope that answers , please comment for further queries
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Andrew Phillips
Abhishek Kumar great. Thanks. I didn’t notice any communication of these changes prior.
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Abhishek Kumar
Andrew Phillips how was the experience with new bot .
if you use the bot goals you might not need the more prompt words
can you provide feedback .