Make ALL Conversation AI Agents able to send SMS from 1 telephone line.
S
Shane Doull
Conversation AI Agents cannot send SMS from the the same company line.
Issue: each agent needs a SEPARATE line to send SMS - lame.
Fix: All Conversation Agents use the main line to send and recieve SMS - CRM manages routing by conversation or tag.
This is the most NO BRAINER ever.
Log In