đź› Issue with "Add Contact Info" Function in Conversation AI Agent
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Ng Yue Hong
I'm encountering a recurring issue with the "Add Contact Info" function in the Conversation AI Agent setup.
Currently, my agent includes two key functions:
- Add Contact Info
- Trigger a Workflow
For the workflow to execute correctly, the "Add Contact Info" step must run first. In my workflow, I’ve configured an action to "clear the contact field" immediately after retrieving the data.
This setup generally works well for the first request. However, on subsequent requests, the contact field doesn't seem to update before the workflow is triggered. As a result, the workflow fails due to missing contact data.
🙏 I hope this issue can be addressed soon. If possible, please provide a more reliable method for passing data into workflows.
Thank you!
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A
Abhishek Kumar
Ng Yue Hong this seems like a quality issue , did you raise a support ticket ?
or book a call with me speakwith.us/abhishekkumar
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Abhishek Kumar
i will help you set it up easily .