human-like message delivery - split responses
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Gabriel Oliveira
Currently, the AI sends full messages all at once, which feels unnatural and robotic.
We’d like to add an option for “human-like message delivery” — where the AI simulates how real people type and send messages on WhatsApp.
The idea is for the AI to split its response into multiple short messages, sending each one with a small random delay (1–4 seconds) between them.
Example:
Message 1: Hey, how’s it going?
(2s later)
Message 2: I saw you reached out 👀
(3s later)
Message 3: Can I help you with something?
This creates a much more natural and engaging experience, especially in WhatsApp or SMS conversations.
From a technical perspective, this can be implemented by:
- Automatically splitting the AI’s response into chunks (based on punctuation or sentence length);
- Sending each chunk as a separate message;
- Adding a random delay between messages.
Ideally, this should be a toggle or setting under the assistant’s configuration:
“Enable human-like message delivery”
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F
Fabrizio Orlandi Tinari
We need this feature as soon as possible. Other apps already have it and it's not possible that it hasn't been done yet. When is it scheduled for?
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Gian Molizini
We urgently need this feature. Honestly, we needed it yesterday!
For agencies managing multiple clients through GoHighLevel's Conversation AI and the official WhatsApp API, this is an essential feature, not just a nice-to-have.
Sending long responses in a single message makes conversations feel robotic and unnatural. We need the AI to automatically split responses into shorter, separate WhatsApp messages, ideally with configurable delays between them.
Other platforms already offer this functionality, and GoHighLevel is falling behind in this area.
We shouldn't have to rely on external tools like n8n to achieve something so fundamental to a natural conversational experience.
Please make this a priority and give us a concrete release date. This feature is long overdue!
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Thiago Nunes
Any news about this? We are getting behind on a really important feature
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Gabriel Oliveira
any updates on that?
J
Jakob Rost
i believe in n8n agents can already do this, so should be possible. this feature would be such a big shift from obvious ai messages to more human-like interactions
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Thiago Nunes
Hello! Any news about this?
E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Even without the delays this would help a ton. Those long AI walls of text do feel super robotic, especially on WhatsApp where people expect shorter back and forth messages.
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Johnny Pontes
This is very important, all the clients I'm bringing from another CRM have this and they asked me
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Thiago Nunes
This would be great! Please help us with that. Is there any estimates when this will come out?
A
Abhishek Kumar
Gabriel Oliveira splitting of messages will be possible . but there wont be delay
these three messages will go at once .
if we keep time delay between messages things will get worse . which will be difficult for me to explain you technically .
So for now it will be split into multiple parts .
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Gabriel Oliveira
Abhishek Kumar Perfect! Thanks for the clarification.
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Salez Technology
Does Abhishek Kumar have any release dates?
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Abhishek Kumar
Salez Technology we dont have that yet , lot of other important items are worked upon
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Salez Technology
Abhishek Kumar this is very important considering the user experience
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Abhishek Kumar
Salez Technology i understand but lot of other important items are worked upon , we will pick this up in Q1 next year
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Thiago Nunes
Abhishek Kumar
Any news about this? Other AI tools are getting ahead with this simple change
A
Abhishek Kumar
Thiago Nunes
Hey this is in roadmap but not picked up yet
Can you please tell me 3 other platform which does this
It will really help us to push the feature stronger
G
Gabriel Oliveira
Abhishek Kumar
Hey Abhishek — thanks!
Totally understand about the delay. Even without delays, the biggest UX win is simply sending the AI response as multiple separate messages (instead of one long block). That alone feels much more natural on WhatsApp/SMS.
A few platforms already follow this “multi-message conversational flow” approach:
- ManyChat
- Wati
- Yellow.ai
This would be a small change but a big improvement in perceived human-like experience.
A
Abhishek Kumar
Gabriel Oliveira I got it ., so what is the character limit for separation or it should be dynamic
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Gabriel Oliveira
Abhishek Kumar
I think most people use dynamic separation, using periods, commas, and paragraphs... I believe..
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Abhishek Kumar
Gabriel Oliveira we will separate it by context or characters.
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Thiago Nunes
Abhishek Kumar Next apps and blubash do this as well. Is there an estimate for when this will be available? we are getting behind because of that
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Abhishek Kumar
Thiago Nunes probably in late march
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Thiago Nunes
Abhishek Kumar Ok, thank you! I really need this feature, if there is a closed beta please let me know haha
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Thiago Nunes
Abhishek Kumar Any news about this?
A
Abhishek Kumar
Thiago Nunes this is deprioritised as of now , no ETA , at the moment.
T
Thiago Nunes
Abhishek Kumar Any news about this?
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