👉 GHL AI Assistants 🤖 — System-wide and Next-Level Use Cases 📄
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G J
Need to be leveraging the power of AI Assistants and their intelligence capabilities to build more than just chatbots - with Assistants specialising in Product, Sales and Support knowledge and able to build upon and understand context over time - allowing automatic interaction with the sub-account, staff and contacts, and various internal and external services in the future. A lot of these might overlap with the future releases of Conversation AI but it'll be helpful to review these anyways as they’ll surely make ours a truly AI-first platform.
CONTEXT IS KING
Use cases listed in this doc:
https://drive.google.com/file/d/16o7q2RR7PtKirxXgxnJtZmPfBDFkJAZc/viewLog In
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G J
Will there ever be an option to train the AI on our own LLMs - data captured in the sub-accounts?
The idea here is to expand the capabilities of the platform rather than offering specific AI products - embedding AI at the feature level and integrating it into every stage of the customer journey making it easier to market their business and sell more using efficient AI systems.
- Identify stale opportunities and recommend outreach.
- Provide recommendations on funnel inefficiencies or customer journeys.
- Converting high-quality leads.
- Product or service popularity and profitability scoring.
- Predictive lead scoring.
- Targeting customers with personalised promotions.
- Customer churn prediction and reduction.
- Automated sales and revenue forecasting.
- Real-time social status recommendations.
- etc
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Nicholas Papp
I understand ai agents is the strategy