Enable "working hours" for Conversation AI Chat Bot
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Željko Kvesić
Make an option to set working hours for chat bot. For example to turn it on only in after-hours and weekends.
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Paige Marshall
Are there any updates on this? We have clients asking as well
Canny AI
Merged in a post:
Enable conversational AI adjustments during specified day/time based on set schedule
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Nate Tam
Provide the option to activate/deactivate according to a preset schedule. Enable conversational AI adjustments during specified busy periods.
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Valentine Ries
Would love to just use the bot after hours when nobody is in office.
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Troy Howard
We have a client asking for this as well. They have staff to answer during the work day but they want AI to handle the messages when they are closed and over the weekend.
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Matthew Gaulia
why would you want this? The whole help of AI is that it works 24/7 whenever the leads are wanting to find information. If a lead contacts a business at midnight, they should be able to get a response at midnight. Its 24/7 support, WHY would you not want that? Makes no sense. Speed to lead ALWAYS
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Valentine Ries
Matthew Gaulia I have staff during business hours, I am looking for bot to respond after hours only
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Dan Desjardins
I had about the same idea that I was about to put as a suggestion: For those who are reluctant to put the AI chat online, have the possibility of activating it only outside of office hours to respond to requests to not Miss nothing when the office is closed. This could be linked to a chatbot availability calendar.
Puru Bansal
Merged in a post:
Conversation AI configure for responses based on the timing of the Business
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Gta Vip Homes
Yes Most Businesses are open between 9 to 5pm or from 9am to 9pm. Just like workflows please disable the conversational AI for the time our business is closed and then pick up the chats in the morning when the office opens.
Is there anyway we can specify the time to enable disable automatically
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mansori milissa
It is possible to submit a successful project
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Gta Vip Homes
Yes Most Businesses are open between 9 to 5pm or from 9am to 9pm. Just like workflows please disable the conversational AI for the time our business is closed and then pick up the chats in the morning when the office opens.
Is there anyway we can specify the time to enable disable automatically