Custom SMS provider
closed
A
Andres Boron
Right now Conversational AI doesn't works with a custom sms provider. This is a big problem because we can't use it in workflow.
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A
Abhishek Kumar
marked this post as
closed
it supports. Pleas raise a support ticket or email me.
E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Wait, someone said this works now? We're still having issues with our custom SMS setup not triggering the AI properly. Are you guys seeing it work consistently?
S
Sales & Marketing
Merged in a post:
Conversation AI for SMS custom provider
A
Andres Boron
A big problem for all users who do not use a Twilio number. When using a custom SMS provider, several problems occur:
- you cannot use workflow automations such as Conversation AI step or BOT AI for appointment booking
- You cannot use if/then conditions when the system must recognize the intent of the response.
These two issues render key workflow features unusable. You cannot resell these services to customers.
So you have to solve these problems. Thank you
G
Gary Capps
This actually works now as a of about a month ago
E
Eduardo Palhano
yes Lets vote on that