Instead of relying on snapshots to manage Conversation AI bots, there should be a centralised option to create and deploy a single AI bot across multiple sub-accounts. This way, any updates to the prompt or logic in one location would automatically apply across all linked accounts—eliminating the need to manually update each client’s version.

Custom values can be used in this "Master Conversation Ai" to maintain accuracy and specificity for each client.

The current snapshot system is inefficient and frustrating. Every time a change is made, you’re forced to use the same bot name and manually re-link actions like “Appointment Booking” and “Trigger a Workflow.” A shared, synced bot system would drastically reduce setup time, prevent errors, and streamline ongoing maintenance for agencies managing multiple client accounts.