chatBot Understand and Goes to sleep when someone replies from direct channels
in progress
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Nick Warrior
The current chatbot only goes to sleep if someone replies from GHL. However, if a person engages in the conversation and replies directly from the channel (e.g., Facebook, Instagram, WhatsApp), the AI Chatbot does not identify that manual reply and therefore continues to interrupt the conversation. It could be great if the chatbot could also identify when I send a message manually direcly in those channels.
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Dealing with this constantly. Our team will jump in manually on WhatsApp and the bot keeps firing messages right after. Super awkward for the client conversation.
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Eduardo Jose Illiano
Hi team, Is there any news about this feature?
It’s unbelievable that the bot doesn’t stop when you send manual messages from WhatsApp or Instagram.
On the other hand, are they planning to do something with the messages received from Instagram Stories?
GoHighLevel treats replies to Instagram Stories as normal DMs, which creates several issues with the Conversation AI. ( manychat has fixed it)
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Ghabara Mohamed Raouf
So good
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Andrei Mindriukov
we need this
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Abhishek Kumar
marked this post as
in progress
this is in progress .
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Keith Besherse
fantastic Abhishek Kumar fantastic