Automatically stop AI responses once a manual response is entered
closed
J
Jerry Brunetto
In my current system prospects initially talk to my chatbot which is designed to initiate a conversation and let them know a team member will be calling them to discuss their inquiry more. However, sometimes the subaccount user would like to take over the conversation before the chatbot runs through its cycle. When the prospect responds, the AI will continue responding as well, causing confusion as both the AI and the subaccount user are both sending the prospect messages. I have a workaround by adding a tag but this is not convenient for my subaccount clients. If the AI would just see a manual response and know a human has taken over this would solve the problem.
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A
Abhishek Kumar
closed
A
Abhishek Kumar
This is available
V
Virrindra Sakpal
this should be made avaialble to use with AI conversation bot. ManyChat has this to Pause Automation in chat with 30 min increments.
K
Kaysie Nielson
Agreed. Same problem here.