Any idea how to do a workaround for a Missed Call Text Back/Conversation AI workflow
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Nick Skinner
I figured how to have AI respond to Missed Call Text Back and create an opportunity with the workflow. But want to take this a step further by creating a custom workflow for Conversation AI answering Missed Calls so I don't have to wait the whole 3 minutes for the text to send after a call is missed.
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Puru Bansal
Merged in a post:
Sure would be nice to have Missed Call added as a channel for the Conversation AI
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Nick Skinner
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Jeanne Warfel
It is. Just turn on Conversational AI for sms. When the customer replies to the missed call message, the AI will take over the conversation.