AI Booking Bot for all channels
planned
V
Visibility Academy Helpdesk
The AI booking bot only works on SMS.
So while it can be triggered via Socials and email, it cannot have the conversation anywhere other than SMS.
If the contact doesn't have a phone number then the process will be skipped.
Propose that the AI booking bot work on Facebook Messenger and Instagram DMs. Any other channels would be great, too.
Log In
J
James Taylor
yes please
D
David Holland
For this to work effective we need to consider having multiple bots available>
It is possible/probable that the desired outcome and language used in different channel would require a differently trained bot.
M
Mr. Charles P. Taylor
The booking bot should be able to book for different appointment types. Right now, the prequalifying questions that it asks work if you only have one type of client/service. If you want to ask different prequalifying questions based on the type of lead or service, you cannot currently do so.
C
Carsten Pfisterer
WhatsApp AI bot capability would be great for EUROPE!!
Mansori Milissa
شكرا نتمنا ان يعمل وانتلقا نجاح
Mansori Milissa
انشاءالله
Puru Bansal
planned
New Appointment Booking Workflow Action for all channel.
S
Shane Johnston
Yes please implement this like yesterday. I didn't even know it would not work on the other channels. So it's just basically an FAQ chatbot on the other channels?
M
Mit Gandhi
I would like to see the Conversation AI to be part of a Chat widget on the website which makes it truely the omnichannel AI Assistant and worth the money we are paying for this service. The Conversation AI needs to add other channels as well like LinkedIn, WhatsApp, Email and more.
K
Keith1 Besherse
Mit Gandhi, Set your Chat Widget to Live Chat mode...and enable Conversation AI for Live Chat channel...
Load More
→