When you try to send an email to a contact who has DND, the entire email you wrote JUST DISAPPEARS *INCREDIBLY FRUSTRATING*
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Yusuf Young
- You are in a contact.
- It has DND turned on (you're not usually aware of that)
- You spend 20 minutes writing a great email, then hit "Send"
And the email JUST DISAPPEARS!!! This should be a super easy fix, please fix it!
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J
James Crook
This is so important because it is massively frustrating when it doesn't work. Our subaccount users complain about it regularly and prefer to use their outlook or gmail accounts for this specific reason, because they lose an email after typing it in in GHL and refuse to use the system for email ever again.
And I can't disagree with them, it might seem like a small thing to a developer but it is one of the most frustrating user experiences with this software and one that my subaccount users continually bring up.
Some attention on a fix for this would be HUGELY appreciated!
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James Crook
AGREE this is SO FRUSTRATING and happens to me several times a week
Even if it can't send, just KEEP THE EMAIL in the box (the subject remains so why can't the body?!) then if I want I can manually remove DND and resend, or send it from my personal email or whatever. I just really don't want the email to disappear :`(
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Keith Besherse
Yes, please. Save draft. It isn't even always due to DND that the message fails to send and then I need to start over.
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Lori Howard
I don't need it to send, by the way, but I'd like it to KEEP THE EMAIL I WROTE!