search for contacts by phone number | Voters

search for contacts by phone number

Juanjo Grassie

Being able to search for contacts by entering a few digits of their phone number is essential, as it is the fastest way to find contacts without having to enter last names or first names, which sometimes doesn't work.

May 5, 2025

Josh Moore

I have found that this IS working BUT ... it returns zero results until you enter at least 6 digits in the phone number.  Then the search returns results. If you enter any less than 6 digits it returns zero results. 
4 digits is a lot easier to remember than 6 digits, so it would be great if the search was reduced to 3 or 4 digits.  
And it would also be useful if a message showed when we had too few digits instead of zero results.  The script could check if we've entered only numbers and then the message should say, "Please enter at least X digits to search for phone numbers" where we would expect to see results.

Igor Czajkowski

I think it is a problem with UX if the user can't find the contact in the mobile application and desktop app with fiew digits of the phone number. Lets see the scenario: I have a call from the lead. Now I want to check if this lead is already added in contacts in GHL. So I am checking contacts and the easiest i to check by typing 4 last digits of his number - 4 digits are easy to remember. And if I search ith these 4 dgits the search results bring zero results. So I am adding the lead an when I want to save it I see I can't do it. Then I check contact with names and I see that this lead was already added.

Brandon Upshaw

This feature is already live

Igor Czajkowski

Brandon Upshaw it doesn't work for me in desktop and mobile app

Francisco Romero

it actually works that way...