Landline Number Categorization and Determination in Workflow
J
Jon Bryant
Issue: Although our system possesses the capability to identify landline numbers, it currently lacks the functionality to appropriately categorize them within GHL, leading to inefficient SMS delivery attempts to non-mobile devices.
Solution: Enhance the system to utilize existing landline number detection mechanisms effectively, ensuring accurate categorization within GHL to streamline communication workflows.
Implementation: Modify the system logic to utilize the already available landline number identification functionality. Upon detection of a landline number, update the contact record to categorize the respective phone number as "Landline," thereby preventing future SMS delivery attempts to non-mobile devices via workflows.
Conclusion: By leveraging our existing capabilities to accurately categorize landline numbers, we can optimize our communication processes and enhance the overall efficiency of our SMS workflows.
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M
Matthew Gaulia
GHL can recognize landlines?! I did not know that!