S
Steven Rodriguez
Currently, GoHighLevel displays a warning for emails with no subject in the email campaign checklist and template settings. However, this validation is not applied to emails sent individually to contacts, which allows messages to be sent without a subject. This inconsistency may compromise the professionalism of communications and potentially impact email deliverability.
Proposed Enhancement:
Universal Validation: Implement the same subject validation for individual email sends as is in place for campaign checklists and template settings.
Handling Emails Without a Subject:
  • Option 1: Prevent the email from being sent if the subject field is empty.
  • Option 2: Display a clear alert (e.g., "Are you sure you want to send an email without a subject?") before proceeding with the send action.
Expected Benefits:
  • Ensures consistent behavior across all sending scenarios.
  • Enhances the professionalism of outgoing emails.
  • Helps prevent potential deliverability issues related to missing subject lines.