Have separate DND for SMS and Email!
complete
N
Nyun Kisrowiya
The only option for people to be added into DND and not be contacted anymore is on both channels of SMS and email. You can unsubscribe from emails only. But when you unsubscribe from SMS the contact gets unsubscribed and added to DND for both email and text. It would be great if we had the option to unsubscribe and resubscribe people from SMS and email marketing separately.
HIGHLVL-I-5497
Core Platform
complete
B
Brad Bingham
Core Platform: Its not complete tho? DND is still only Yes or No
D
Dan Hafner
Yes 100% concur. There are clients that end up having a very high error rate and even accounts locked out because we are unable to filter for this...
Core Platform
planned
K
Keith3 Besherse
must be able to filter Smart List by DND for each channel (not all or nothing)
Core Platform
Merged in a post:
Split DND for SMS and email
I
Ian Almasi
Hi Everyone
The only option for people to be added into DND and not be contacted anymore is on both channels of SMS and email. You can unsubscribe from emails only. But when you unsubscribe from SMS the contact gets unsubscribed and added to DND for both email and text.
It would be great if we had the option to unsubscribe and resubscribe people from SMS and email marketing separately.
Vote this up!
HIGHLVL-I-1046
Core Platform
under review
M
Matt Ratliff
Core Platform: Need to have the dnd filter added for each of the channels.
D
David J Chevalier
I would totally agree