DND Incoming needs to be available in workflows. And there needs to be an easier to mark calls as SPAM
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Dan Doyle
There needs to better way to mark calls as spam in the mobile app. Right now it take 6-7 taps just to check the DND incoming box, then a couple more to delete that contact.
Spammers crawl google maps for numbers then robodial the businesses. This creates a contact in the CRM and marking that call as spam and deleting that contact on mobile is too cumbersome.
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Michael D. Milson (MHI)
Would love a better feature that can mark it as spam, enable all the DND options, etc., with a single click, instead of how I do it now with adding a spam tag that triggers an automation.
Just be aware I believe if you mark it as DND incoming and then delete the contact right after that, it negates the whole DND incoming feature as there is no longer a record of their email/number to block.
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Nikola Nestorovic
PLEASE
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Cutco Andy, Hall of Fame
please