We need a secure way to hide or fully mask client phone numbers and email addresses from sales agents inside GoHighLevel, to prevent internal data leakage, unauthorized copying, and lead theft.

Problem:

Currently, sales agents can directly view:

Full phone numbers

Email addresses

Copy contact data freely

This creates a serious issue:

Risk of lead theft

Data leakage to competitors

No control over sensitive patient/client information

Compliance risks (especially for healthcare / medical businesses)

🎯 Requested Solution:

We need a new permission-based feature that allows account admins to:

Phone numbers shown as: +90 ** 42

Emails shown as: j***@gmail.com

Copying disabled

Agents can still:

Click to call

Click to email

Use WhatsApp / SMS buttons

Agents DO NOT see any raw contact data at all.

Instead they see:

📞 “Call Client” button

📩 “Send Email” button

💬 “Send SMS / WhatsApp”

System executes communication without revealing data.

“Reveal Contact Info” button

Requires admin permission or password/OTP

Every reveal action is logged:

User who accessed it

Time

Reason

Track:

Calls initiated

Emails sent

Attempts to copy data

Contact reveal events

🔐 Why This Is Important:

This feature is critical for:

Medical clinics & healthcare agencies

High-value lead businesses

Agencies with distributed sales teams

GDPR / privacy compliance environments

Preventing internal lead theft

🏥 Use Case:

We run healthcare and medical tourism campaigns where each lead is extremely valuable. Agents should be able to work the lead without ever seeing raw personal contact data.

💡 Expected Outcome:

Stronger data security

Reduced internal fraud risk

Better compliance

Increased trust for enterprise clients using GHL