Better UI For Contacts Page
planned
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Robert Diaz
Hi guys. I helped the UI team with the new Reporting UI/UX and it now looks amazing! Now that I see you guys are taking some steps to improve the Contact tabs and add Companies, I feel compelled to share this detailed video of what the Contacts page can look like if you guys redesign the UI.
Check out the video with new mockups here https://tinyurl.com/yby9pmuc
New UI can have the same or more information in a way that the screen is not so tight! All buttons and info are scattered all over and are easily missed by users.
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Jesse Rivera
PLEEEEEASE redesign the contacs ui. I've lost some clients because they get lost in it, it's too overwhelming.
And while we're at it, we should be able to control what users see on the page, and what admins see. There's a lot of stuff that users don't need to see.
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Marisa Amirian
When is this happening!? we were told in december 2024 that Q1 we were going to see updates on the Contact screen with bulk edit, etc. Why is it about to be Q2 and nothing is happening on this front?
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Corey Riddle
Yep agree with this. Let the design breathe. A little time thinking about how to lay out buttons and screens could easily improve this experience heavily. The contact screen has like 4 columns which is just getting to be too much, 3 maybe with the option to close one on the left or right. More space will make things feel less overwhelming.
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Pallavi Kothari
planned
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Hans Eisenman
The Contacts UI is the one main area I'm anticipating catching grief from my customers. I'm already apologizing for it in my mind to prepare for what I think my customers are going to say about it (we're just now rolling out our SaaS offering.
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Mark Hoffman
Hubspot and clickup have great UIs. I can't believe how clunky and poor the HL UI is when there's such superb examples out there of great ones you can just copy. No need to reinvent the wheel.
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Hans Eisenman
Mark Hoffman Totally agree on this. I'm sure HL is going to clean this up--hopefully sooner than later.
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Maximilian Perhab
GHL should definitely look at hubspot for those things. it is just so much easier. :)
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Pallavi Kothari
Merged in a post:
Hide all of the bulk actions on contact page until selecting bulk
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Alexa Rosario
The contacts page is sooooo clunky to look at. For starters, the bulk actions (merge, add/remove tag, add to workflow, etc.) shouldn't even be showing until you bulk select contacts. The contacts view (both "all contacts" and individual contacts) is the hardest thing to get over right now and makes it unenjoyable to use.
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Alexa Rosario
This is legit the only thing keeping me back from moving completely over to GHL. This contact page is where we spend most of our time but is so horribly painful on the eyes that it's hard to use. I'm coming from FollowUpBoss and their contact page design is even better than HubSpot because it's SUPER user friendly. Definitely prefer this view and will completely make the switch over when this is redone.
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test test
Alexa Rosario This looks soo much better! Core Platform
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Hans Eisenman
Alexa Rosario That's a pretty nice UI. I'd take that or Hubspot-type UI for sure. HL's is indeed very tight. On a 14" macbook it's even harder to use.
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Abe Babad
I keep on getting feedback from clients that the contact page is very bag and unclear. The left part of the page where you can see all the additional info is very confusing.
I love the new UI experience that is being rolled out and I hope that the contact page will get a makeover soon.
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