Community Notifications | Voters

Community Notifications

complete

Tim Hewitt

To expand the use of Groups in Communities is having notifications so people know there's stuff going on there. They have to be configurable of course. Email, SMS, In App, Mobile?

August 30, 2023

Nate Cameron

I don't think this is complete - you can't even get notified of a new post in a channel Shivani Gera

Tim Martin

This is marked as complete. But I can't find any documentation to explain how to configure notifications? Does anyone have a link?

Donna Brown

Tim Martin would like to know also!

Dawn Bergeron

Tim Martin I would like to know as well. I think this is not working. This makes me wonder if I should be using Skool or Mighty networks in stead for community.

Meghan Donnelly

AND there are no notifications when someone leaves or cancels.
Can we please get the ability to customize these more, and use in workflows?
Does the app solve this?

Ted Williamson

notifications are not configurable. we aren't able to get them for chats, email notifications or in app

Shawn Bray

Is this complete?

Joel Buhr

Any update on this actually being complete? It doesnt give any control like sending a daily digest.

Briana Demers

Joel Buhr Right, people need to upvote this to actually finish this feature. Not sure why this is marked as complete when we cant manage what notifications go out and customize the notification email 
https://ideas.gohighlevel.com/communities/p/ability-to-customize-or-turn-off-notifications-for-community-channels
Its tanking our send reputation and we cant turn it off bc its sending like 10 emails a day to our members.

Briana Demers

RevEx Group

My CRM Support Team

in these "new comment on your post" emails, there are 2 footer messages for them to unsubscribe. This should be fixed as well.

My CRM Support Team

please also have a turn on/off settings for this, thanks!

Austin Hall

Really just need the app. The app solves all of this!

Meghan Donnelly

Austin Hall - Does the app solve the issue of not being notified when someone leaves a community??

Arnaud IT

I give up, I switched to Telegram group. I wanted to stay faithful to GHL but you didn't deliver for over 6 months despite 400 people expressing their interest.

disappointing

Jodee Peevor

Arnaud IT this went live already

Katina Bertrand Ferguson (CEO)

Jodee Peevor I don't think what was delivered is what was asked for. Here, the ask is for members to be able to configure what notifications they get and how often they get them. What was delivered was the ability for the subaccount to tailor its notifications to members. Maybe that has to be a new thread altogether.

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