Community Notifications
complete
Tim Hewitt
To expand the use of Groups in Communities is having notifications so people know there's stuff going on there. They have to be configurable of course. Email, SMS, In App, Mobile?
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Tim Martin
This is marked as complete. But I can't find any documentation to explain how to configure notifications? Does anyone have a link?
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Donna Brown
Tim Martin would like to know also!
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Meghan Donnelly
AND there are no notifications when someone leaves or cancels.
Can we please get the ability to customize these more, and use in workflows?
Does the app solve this?
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Ted Williamson
notifications are not configurable. we aren't able to get them for chats, email notifications or in app
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Shawn Bray
Is this complete?
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Joel Buhr
Any update on this actually being complete? It doesnt give any control like sending a daily digest.
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Briana Demers
Joel Buhr Right, people need to upvote this to actually finish this feature. Not sure why this is marked as complete when we cant manage what notifications go out and customize the notification email
Its tanking our send reputation and we cant turn it off bc its sending like 10 emails a day to our members.
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Briana Demers
RevEx Group
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My CRM Support Team
in these "new comment on your post" emails, there are 2 footer messages for them to unsubscribe. This should be fixed as well.
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My CRM Support Team
please also have a turn on/off settings for this, thanks!
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Austin Hall
Really just need the app. The app solves all of this!
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Meghan Donnelly
Austin Hall - Does the app solve the issue of not being notified when someone leaves a community??
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Arnaud IT
I give up, I switched to Telegram group. I wanted to stay faithful to GHL but you didn't deliver for over 6 months despite 400 people expressing their interest.
disappointing
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Jodee Peevor
Arnaud IT this went live already
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Katina Ferguson
Jodee Peevor I don't think what was delivered is what was asked for. Here, the ask is for members to be able to configure what notifications they get and how often they get them. What was delivered was the ability for the subaccount to tailor its notifications to members. Maybe that has to be a new thread altogether.
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Timothy Craggette
This is not complete. My members do not receive notifications of new post. The "@everyone" tag only works for community members that actively participated in a channel. If someone post in a channel and another member has yet to participate, they will not be aware of any actions taken place.
At minimum, email to every community member needs to be added. Let the members have the choice of the frequency of notifications, but proper notification outside of an app needs to happen.
This isn't facebook where their is always traffic from daily use. These communities are new to many people, so they are not trained on checking conversations daily...like a regular social network.
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Arnaud IT
Timothy Craggette THANK YOU! I thought I was crazy! RevEx Group Shivani Gera please complete the feature
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Rok
Shivani Gera Any updates on this urgent matter? When can we expect email notifications to work properly?
Best regards,
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Darren Gallagher
I have a live group with customers looking for notifications, so this is an urgent issue.
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Zill Syed
Arnaud IT Is this still an issue, I just tested and I am unable to see the notifications
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Arnaud IT
Zill Syed yeah man, I abandonned ship, I use telegram for my community now and will move to skool soon. GHL missed their chance on that one
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Arnaud IT
Zill Syed yeah man, I abandonned ship, I use telegram for my community now and will move to skool soon. GHL missed their chance on that one
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Briana Lee
Arnaud ITWish we could jump ship but we cant... begging ghl to fix the issues of allowing users to customize what notifications they can get and allow us to change what gets sent.
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