Community Notifications
complete
Tim Hewitt
To expand the use of Groups in Communities is having notifications so people know there's stuff going on there. They have to be configurable of course. Email, SMS, In App, Mobile?
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Joel Buhr
Any update on this actually being complete? It doesnt give any control like sending a daily digest.
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Briana Demers
Joel Buhr Right, people need to upvote this to actually finish this feature. Not sure why this is marked as complete when we cant manage what notifications go out and customize the notification email
Its tanking our send reputation and we cant turn it off bc its sending like 10 emails a day to our members.
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Briana Demers
RevEx Group
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My CRM Support Team
in these "new comment on your post" emails, there are 2 footer messages for them to unsubscribe. This should be fixed as well.
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My CRM Support Team
please also have a turn on/off settings for this, thanks!
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Austin Hall
Really just need the app. The app solves all of this!
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Arnaud IT
I give up, I switched to Telegram group. I wanted to stay faithful to GHL but you didn't deliver for over 6 months despite 400 people expressing their interest.
disappointing
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Jodee Peevor
Arnaud IT this went live already
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Timothy Craggette
This is not complete. My members do not receive notifications of new post. The "@everyone" tag only works for community members that actively participated in a channel. If someone post in a channel and another member has yet to participate, they will not be aware of any actions taken place.
At minimum, email to every community member needs to be added. Let the members have the choice of the frequency of notifications, but proper notification outside of an app needs to happen.
This isn't facebook where their is always traffic from daily use. These communities are new to many people, so they are not trained on checking conversations daily...like a regular social network.
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Arnaud IT
Timothy Craggette THANK YOU! I thought I was crazy! RevEx Group Shivani Gera please complete the feature
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Rok
Shivani Gera Any updates on this urgent matter? When can we expect email notifications to work properly?
Best regards,
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Darren Gallagher
I have a live group with customers looking for notifications, so this is an urgent issue.
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Zill Syed
Arnaud IT Is this still an issue, I just tested and I am unable to see the notifications
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Arnaud IT
Zill Syed yeah man, I abandonned ship, I use telegram for my community now and will move to skool soon. GHL missed their chance on that one
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Arnaud IT
Zill Syed yeah man, I abandonned ship, I use telegram for my community now and will move to skool soon. GHL missed their chance on that one
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Briana Lee
Arnaud ITWish we could jump ship but we cant... begging ghl to fix the issues of allowing users to customize what notifications they can get and allow us to change what gets sent.
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Shivani Gera
complete
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Jonathan Ryle
Shivani Gera Oooh - this could be perfect timing depending on what this is. We just launched our community and people are already asking about turning off certain notifications!
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Arnaud IT
Shivani Gera halelujah! I was about to leave you guys to join skool!
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Arnaud IT
Shivani Gera so when i send a message on the community people are notbeing notified...am I missing something?
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Shivani Gera
Arnaud IT Hi
Currently we don't have the chat feature in communities. For all other communications, yes members get in-app notifications and emails too
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Arnaud IT
Shivani Gera my bad, I didn't formulate that correctly. I meant I wrote a comment to a post in the community and the person didn't receive an email notification.
I also wrote a post in our general channel and no one received an email for that.
Maybe it's something we need to activate in the settings?
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Ashley Smith
Arnaud IT have you tried tagging them? That will probably prompt an email send.
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Arnaud IT
Ashley Smith I'll try that next, but the standard behavior of community is to inform members when something happens there.
I mean if taggingworks it's a step in the right direction at least
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Briana Demers
Shivani Gera But it isnt... you never made a way to MANAGE the notifications. Can this be done?
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Arnaud IT
RevEx Group just a reminder that this feature is still requested.
For everyone who's reading this, you can join the GHL facebook community to raise the issue there as well
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Arnaud IT
please RevEx Group could you give us update on this? the email notification which were working partially for a while, stopped working again
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Arnaud IT
RevEx Group I don't understand. it seems like people get notified when I tag them but I don't get notified when they reply. I got notification bell but no email.
I appreciate the effort and i'm counting on you for solving this once and for all before everyone leaves to skool
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