Increase file size for client portal uploads (especially important for HIPAA-compliant accounts)
S
Shanna Raper
Currently, the file size limit is only 20MB. Please increase that file upload size. There are a couple of additional issues:
1) The upload dialogue box does NOT currently have the size limit displayed for clients to see what the limit is. It used to.
2) When clients attempt to upload a file that exceeds the limit, they now simply see the error "failed to upload." It doesn't tell them why.
HIPAA-compliant accounts often share large files between company and customer. Perhaps, increase the limit for these accounts as soon as possible?
Thank you for considering. Thank you for upvoting.
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