Settings > Conversation AI navigation path in docs is incorrect
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Ross Thompson
The article "Conversation AI Bot – How to Automate Customer Chats" (https://help.gohighlevel.com/support/solutions/articles/155000001335-conversation-ai-bot-explained) states that supported channels can be configured by going to Settings > Conversation AI. However, there is no Conversation AI option under Settings in the sub-account UI. The correct navigation path is AI Agents > Conversation AI. The documentation needs to be updated to reflect the actual UI navigation.
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Abhishek Kumar
@Ross Thompson yes it updated
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Good catch. Had this same confusion when setting up a bot for a client last week. The docs definitely need updating since they moved it under AI Agents.