Need custom field on chat widget
in progress
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GHL contractor Samiul Islam
On the chat widget, we have four options, Name field, email field phone field, and message field, But now I want to add another field like, Zip code, How do you know about us with dropdown ( social, IG, FB, etc)
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Raffi Ohanian
I see this feature was added but it appears to be for text fields only. Can we get this to work with dropdowns too?
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Ingrid Shyti
Hello, there is a feature that is very important communication with clients, the ability to send and receive attachments, like photos, PDF, videos. The current web chat dont have this feature at all. Can you add it pelase, it will be a big upgrade for the live chat widget.
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Uldis Zalcmanis
Adding custom fields to chat widget is extremely important. I personally hate that we can't even add 'First name' 'Last name' separately, which seems such a simple thing. I don't use 'Full name' in my other forms as I want to make sure I can use {{First.name}} tag in communication to keep it less formal.
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Chino Agua
I hope that we could have this feature as editable moving forward!
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Sales & Marketing
Merged in a post:
Additional fields in chat widget
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Mike Corso
I want to add a field in the chat widget. I want to add a dropdown so that visitors can select a location (one of 6) that they're interested in.
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Sales & Marketing
Merged in a post:
Chat Widget - Add ''City'' field to Default Form
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SEO Erigin
I have a customer is asking me the following:
Can you add the “City” field in the form that shows you the chat widget? The default one, let's say.
I have a client that is asking me this option urgently so it is very important for me to let him know this or find a solution. I have already spoken to support and they sent me here as apparently there is currently no option for this. I appreciate your prompt response.
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Sales & Marketing
in progress
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SEO Erigin
This would be another field of interest: Implement a field like the one in the forms, to select the service on which they have the query, I attach reference image.
In the end it would be a little bit the same, to have the ability to customize the chat form... to be able to put other fields, either the “city” or “services”.
Please know if this can be implemented. thanks!
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Tyson Kearns
It would also be nice if you could then direct these chats to different sub accounts. At least that is how our HL account is set up: one sub-account per branch office.
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Sales & Marketing
planned
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