Chat Widget Feedback Reporting
C
Chris Jeong
Ability to see reporting for the Feedback provided, eg the thumbs up and down
Right now it's good to see but it doesn't really help us track quality of conversations
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E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Yep, we get feedback but can't actually do anything with it. Need to see trends and patterns to improve our chatbot responses.