Workflow Maps: Find and troubleshoot workflow errors

What’s new?

Workflow Maps now surfaces workflow execution errors across your sub-account in one place. Identify workflows that need attention, inspect their failed executions, and open the affected step to investigate.

Why this matters

A failed automation can interrupt lead follow-up, customer communication, or an internal handoff. Seeing errors across workflows helps your team find problems and understand what failed without checking each workflow separately.

How it works

Go to

Automation > Workflows > Workflow Maps

Spot flagged workflows:
An errors badge identifies workflows with errors from recent runs.
Open the error summary:
Select
Review workflows with errors
to see flagged workflows, grouped into
Published
and
Draft
.
Focus your investigation:
Use
Has issues
to narrow the map.
Inspect the failure:
Select a workflow and review its failed executions, affected step, and error details.
Resolve the issue:
Open the workflow in the builder to correct the affected step.
Clear reviewed notifications:
Return to the map and select
Mark as read
after reviewing the issue.

Common use cases

Investigate failed webhook or integration actions.
Review automation errors across a large sub-account.
Identify failures affecting a customer’s follow-up sequence.

Additional notes

Mark as read
clears the error badge. It does not repair the workflow or retry a failed execution.
Make the required workflow changes in the builder.
Launch access:
Workflow Maps is available only to
agency users and agency admins
at launch.

Preview