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WhatsApp Media Templates šŸŽ¬šŸŒ†šŸ“„

We are thrilled to announce the highly anticipated and much-requested feature in our latest Release
šŸš€ WhatsApp Media Templates šŸš€
What's New:
WhatsApp now supports sending Media templates, including Images, Videos, Documents, and Location. This feature empowers users to create high-quality marketing campaigns and boost engagement by incorporating rich media content into their communications.
Key Features:
šŸŒ†
Images:
Include captivating photos to accompany your WhatsApp messages.
Screenshot 2024-04-25 at 3
šŸŽ¬
Videos:
Engage your audience with short, dynamic videos.
Screenshot 2024-04-25 at 3
šŸ“„
Documents:
Share important PDF files seamlessly.
Screenshot 2024-04-25 at 4
šŸ“
Location:
Provide convenient directions or pinpoint a place of interest.
Screenshot 2024-04-25 at 4
Elevate your WhatsApp marketing campaigns to the next level with Media Templates:
  1. Product Launches: Showcase new products with images and attention-grabbing videos.
  2. Promotions and Offers: Share discount codes or special offers accompanied by eye-catching visuals.
  3. Event Announcements: Promote events with location sharing and engaging imagery
  4. Customer Service: Provide helpful tutorials or guides in PDF document format.
How It Works:
  1. Navigate to the
    Settings
    >
    WhatsApp
  2. Select
    Templates
    >
    Create Template
  3. Enter
    Template Name
    > Select Template
    Category
    > Select
    Language
  4. Show
    Header
    > Select
    Media
    from Image, Video, Document and Location
  5. Upload the Media you wish to add to your WhatsApp template
  6. Write Template
    Body
  7. Select
    Create
    > Template will be sent for approval to Meta
Send WhatsApp Media Template via Bulk Action
Screenshot 2024-04-30 at 2
Send WhatsApp Media Template via Workflows
Screenshot 2024-04-30 at 3
Send WhatsApp Media Template via Conversation Page
Screenshot 2024-04-30 at 3
šŸ“šCheck out the WhatsApp media template support article
šŸž Bug Fixes
  1. Previously, there was an issue with certain phone numbers, specifically those from Brazil and Argentina, where an additional '9' would cause duplication. Now, this problem has been resolved. Whenever a new inbound message is received, any duplicated contacts are automatically merged with their respective conversation histories, ensuring a seamless experience.
  2. Fixed: If the customer created the template directly on Facebook, the update process in GHL won't function properly