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WhatsApp Coexistence Live in India
We’re thrilled to announce the expanded rollout of WhatsApp Coexistence. Businesses can now integrate their existing WhatsApp Business App with GoHighLevel CRM—including accounts registered with Indian phone numbers—and enjoy dual-platform messaging with no service disruptions or ban risk.
Unsupported Regions & Countries
Coexistence is not available in the following areas:
Regions — European Economic Area (EEA), European Union (EU), United Kingdom (UK)
Countries — Australia, Japan, Nigeria, Philippines, Russia, South Korea, South Africa, Turkey
(India has been removed from the unsupported list; Indian numbers are now fully supported.)
Why Enable WhatsApp Coexistence?
Stay connected on your mobile WhatsApp Business App and unlock CRM super-powers—bulk messaging, automations, workflows, analytics—without interrupting existing chats.
Key Benefits
Seamless Integration — Link your WhatsApp Business App to the CRM in minutes.
Dual-Platform Flexibility — Continue chats on mobile while managing them inside GoHighLevel.
Full Chat & Contact Sync — Import up to six months of chat history and all contacts for a unified inbox.
Powerful CRM Features — Use bulk sends, automated workflows, interactive templates, and more while your Business App stays active.
Meta Cloud API Compliance — 100 % policy-safe; no ban risk.
What’s New
- Contact & Chat Sync — Auto-import contacts and recent chats into GoHighLevel.
- Cross-Platform Management — Work in both interfaces with zero disruptions.
- Advanced Messaging —
- Bulk WhatsApp Messaging
- Interactive Templates
- WhatsApp Automations
- Voice Notes & In-App Appointment Booking
Continued Business-App Features — Keep using Status, Groups, and Calling on mobile while CRM handles outreach.
Getting Started
- Settings → WhatsApp → Connect WhatsApp Business App
- Follow the on-screen steps to link your WhatsApp Business App with LeadConnector.
- Scan the QR Code to pair your existing WhatsApp account.
- Import contacts & chat history.
- Start messaging from both platforms instantly.
📖 Step-by-Step Guide: Help Article: Link
Important Notes
Template Messages — Can only be sent from the CRM, not from the mobile Business App.
Profile Management — Update your business profile inside the WhatsApp Business App.
Single-Number Restriction — One phone number per WhatsApp Business App account under Coexistence.
Upgrade your communication workflow today—WhatsApp Coexistence is now live for India and all other supported countries by default.