What's New?
We are thrilled to introduce WhatsApp Channel Support in Conversational AI Subaccount.
With this enhancement, all features of Conversational AI are now enabled for WhatsApp, providing a seamless and powerful way to engage with your audience on the platform.
How It Works:
  • Navigate to Settings > Conversational AI.
  • Enable WhatsApp as a supported channel for your Conversational AI bots.
  • Once configured, WhatsApp can be utilised for all the conversations!
Prerequisites:
WhatsApp integration must be set up and active in your account to use this feature.
Note:
All existing features of Conversational AI in a subaccount are now fully enabled and functional for the WhatsApp channel too.
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