We're thrilled to introduce WhatsApp,
now available in Private Beta for the next 2 weeks
before its public Beta launch. WhatsApp in HighLevel offers some exciting features and opportunities for agencies. Let's dive in:WhatsApp Key Features and Benefits š
- Subscription Product:WhatsApp will be a subscription product, allowing agencies to resell it, similar to our Yext and WordPress products.
- Meta Login:Sub-Accounts can easily sign up for WhatsApp using their own Meta (Facebook) login.
- Twilio Phone Numbers:Twilio phone numbers can be used for WhatsApp registration, utilizing the call OTP verification mode.
- One-on-One Messages:Once a Sub-Account is set up on the platform and their WhatsApp Business is verified, one-on-one messages via Conversations will be allowed.
- Message Status:Delivery and read statuses will be available for all messages within Conversations.
- Templates:Create templates within our platform, which will be sent to Meta for approval. Track the approval status. Templates can be created in multiple languages.
- Mini Dashboard:Access a mini dashboard to view the number of outbound and inbound SMS sent via WhatsApp.
Product Screens š
- Agency Resell Settings

- Agency List of Sub-account on WhatsApp

- Location Registered on WA

- Location Template Creation

Beta Pricing Details š°
- During the Private Beta, WhatsApp is priced at $10/Sub-Account/month.
- Agencies can resell it at a default price of $29.99/month/Sub-Account, which is configurable at the agency/sub-account level.
- All inbound messages from leads are free.
- Charges apply only for newly sent template messages from the wallet.
š Before you embark on the journey, discover more about WhatsApp Full Setup Guide for Agency š
Upcoming Releases š
Exciting features are in the pipeline:
- Audit Logs: audit logs for signups and transactions.
- Attachment Support: attachment support for inbound and outbound SMS through GHL.
- Threaded Replies: threaded replies for inbound and outbound SMS.
- Template Usage Pricing
- New Template Creation Flow
- WhatsApp Automation+Workflow Integration
- Bulk Action Channel
- Beta Live for Agencies: In October 2023.
- Public Launch: Finally, in December 2023, WhatsApp will be publicly available.
WhatsApp in HighLevel is set to revolutionize your client's communications. Join us in this exciting journey! š