Growing teams need clear accountability. Until now, changes to your WhatsApp Business Account (WABA)—like deleting a phone number or editing a template—were invisible in the UI. Troubleshooting meant guesswork. That ends today. We’re introducing sub-account–level Audit Logs for WhatsApp, giving you a full, time-stamped record of who changed what and when.
What’s New
- Comprehensive Event Tracking
- Every critical action is now logged with the user’s name, exact timestamp, and affected entity.
Key Events Captured
- Phone number added
- WABA deleted or deactivated
- Default phone number updated
- Template created, updated, or deleted
- Phone-number profile updated
- Flow created, published, deprecated, or deleted
Instant Visibility
View the complete audit trail inside each sub-account—no external tools required.
Why It Matters
Faster Troubleshooting – Pinpoint changes immediately instead of chasing teammates or support.
Team Accountability – Know exactly who performed each action.
Operational Clarity – Reduce miscommunication and keep workflows running smoothly.
Peace of Mind – Every update is recorded, so you always have an authoritative source of truth.
How to Access
Open the desired Sub-Account.
Navigate to Settings → Audit Logs.
Filter or search to see who changed what on your WhatsApp assets.
Run your WhatsApp operations with confidence—every action is now transparent and traceable.