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Webhook Logs Dashboard in Developer Portal
š§ Overview
Weāve added a Webhook Logs dashboard in the Developer Portal (Insights ā Logs) to make debugging webhook issues fast, transparent, and self-serve.
Until now, developers and support teams had to file support tickets just to confirm if HighLevel had delivered a webhook ā and we often discovered the issue wasnāt on HighLevel's end.
This new dashboard gives developers full visibility into webhook deliveries, retries, and responses ā no support ticket needed.
⨠Whatās new?
- New āWebhook Logsā tab under Developer Portal ā Insights ā Logs
- Developer experience optimised for debugging: Search by any substring in payload
- 30-day retention window
- Detail Panel: click any event row to view: Webhook ID, Attempt #, Event Name, Timestamps, Full Payload (with āCopyā button)
- Timezone-aware views ā defaults to Central Time, overrides saved for future sessions
š» How to use it as a Developer
- Go to Developer Portal ā Insights ā Logs ā Webhook Logs
- Filter or search by webhook ID, event type, or timestamp
- Click any row to open the detail panel and inspect payloads, response statuses, and retry history
- Copy payloads easily for debugging
- Adjust timezone once ā itāll be remembered for future visits
š” Why this is important
This feature puts webhook visibility directly into developersā hands ā reducing support tickets, accelerating issue resolution, and increasing trust in HighLevelās delivery infrastructure.
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