new
App Marketplace
API
Voice AI
Voice AI - Public APIs
Overview:
We’re excited to announce that Voice AI APIs are now public, giving you direct programmatic access to configure agents, manage actions, retrieve call data, and integrate webhooks into your workflows.
This elevates Voice AI from a product feature to an extensible capability that can be integrated directly into your workflows and applications.
What You Can Do Today
Instead of limiting Voice AI to in-app controls, you can now:
- Manage Agents & Actions – Create, update, and organize agents and their behaviors via API.
- Retrieve Call Data – Access logs and transcripts for reporting, compliance, or analytics.
- Leverage Webhooks – Receive real-time call outcomes, transcripts, and summaries in your own systems.
What’s Coming Next
- Knowledge Base Support via Actions API – Agents will soon be able to dynamically reference Knowledge Base entries as part of their configured actions.
- Voices API – Retrieve the list of available voices and fetch details, so you can align an agent with the right voice.
Why It Matters
- By making these APIs public, we’re giving you the flexibility to go beyond the UI. Automating setup, integrating with external tools, or tailoring Voice AI to fit your operational needs.
- This is a big step toward making Voice AI not just usable, but buildable.