We are thrilled to announce one of the most requested feature on our ideas board, updating payment method for subscriptions.
Key Highlights
- Business users can now conveniently send customers a link to update their payment method for ongoing subscriptions.
- This feature enables customers to easily update the card on file used for their subscription charges.
How it works
- The option to send this link is available through the quick action menu on the subscription list page and the Actions section on the subscription detail page.
- Business users can either email the link directly to the customer or copy it to send separately.
- These links are one time use only, and valid only for 30 days.
- Customers simply click the link to view and update their subscription details.
- Upon updating, the new payment method will be charged starting from the next billing cycle.
- Business users can generate multiple links, as well as deactivate all outstanding links right from the subscriptions page for any given subscription.
- This feature is currently supported only for Authorize.net and NMI connections
Coming up next
We are adding support for this to work with Stripe as well.