What’s New?
Businesses can now update active customer subscriptions without needing to cancel and recreate them. With this release, you can:
- Add or remove productsfrom an existing subscription, as long as all products share the same billing frequency and currency.
- Adjust product quantities(from 1–1000) and see updated subscription totals reflected in future billing cycles.
- View and edit subscription dates i.e. Edit the 'Start Date' for scheduledsubscriptions andEdit the 'End Date' for any non-cancelled subscription.
- Keep billing dates consistent — subscription charge dates remain unchanged, ensuring payment schedules stay predictable for your customers.
- See a preview and confirmation of all changes before saving.
- These changes apply to subscriptions across Stripe, Square, NMI and Authorize.net.
Examples of where you can use this:
- Adding multiple products to a subscription bundle.
- Removing a product mid-cycle without disrupting the billing date.
- Adjusting quantities before the next charge date.
- Extending the end date of a subscription directly from the details page.
Where Can I Find This?
- Go to Payments → Subscriptions → Update Subscription
- Or open Payments → Subscriptions → Subscription Details → Update Subscription
- You’ll find the Update Subscription CTA available in both locations.
What’s Next?
- Ability to modify the subscription charge dates along with coupons
- Prorations option for modified subscriptions
- Ability to create subscriptions via different checkouts with multiple products
Help Document Link
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