We are thrilled to announce the release of our new Two-Way Sync (V2) for Gmail. šŸŽ‰
🌟 What’s New :
  • Users can now sync their inbound emails from any existing contact directly when their 2-way sync is connected.
  • Users can also create a contact and add the conversation seamlessly while sending an email from Gmail
  • Outgoing emails sent will be reflected in users’ Gmail Sent folder, and vice versa maintaining a complete record of the correspondence.
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Existing contacts:
  • Incoming emails to users’ Gmail account from any existing contact (who is assigned to the user) will be automatically imported
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New Contacts:
  • Users can now import new contacts while sending a mail from Gmail using
    ā€˜Auto BCC Sync’
    option
  • ā€˜Auto BCC Sync’ is available for users under their sub-account / settings / my profile section. It is unique to each user email and location.
  • Users can add this ā€˜Auto BCC Sync’ option to the cc or bcc field while sending an email from Gmail to create a new contact and add the conversation
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Easy Setup and Configuration:
  • Users can set up the Two-Way Sync with Gmail in a very simple process through settings / MyProfile
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Limitations
  • Currently only the primary email of a contact is used to sync emails. Inbound Emails sent from Contact's additional/secondary email to users will reflect. But Outbound emails sent from User to contact's additional/secondary email won't be synced
  • In case there are multiple contacts in to recipients while sending an email from user’s Gmail, the conversation will be populated only for the first contact.
  • In case a location allows duplicate contacts, the conversation will be populated on the first created contact.
With this update, users can now enjoy a more integrated and efficient communication by synchronizing their emails and contacts bidirectionally.
This feature can currently be accessed via Labs