new
improved
Phone System
š Toll-Free Registration 2.0 [Real Time submission and status tracking]
Welcome to our upgraded Toll-Free Registration system! Dive into a hassle-free experience packed with valuable features that give more control and transparency.
What's New?
š- Extended Access:Sub-Account users can now enjoy toll-free registration at the phone number level.
- Instant Verification Status:Click on āNumber Info Settingsā for any Toll-Free Number to view its current verification status.
- Automated & Real-Time:Eliminates the need to manually track tickets, ensuring real-time review without delays or errors.
Who Should Register?
š¤All toll-free numbers from the US/Canada should be registered. This ensures optimal daily sending limits and avoids potential filtering.
How will this help?
š”Once verified and approved by the carrier:
- Number(s) will receive a "Verified" status.
- Verified number has full access to A2P sending.
- Significantly lower chances of message filtering for Toll-Free traffic on major US networks and some in Canada as long as you adhere to your stated use case and all applicable rules, such as Twilio's Messaging Policy.
What are the Sending Limits ? š
š«
Restricted/Unverified Status:
- Daily: 500 message segments
- Weekly: 1,000 message segments
- Monthly: 2,000 message segments
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Pending Verification Status:
- Daily: 2,000 message segments
- Weekly: 6,000 message segments
- Monthly: 10,000 message segments
ā
Approved:
Unlimited! But maintain a rate of 3 message segments per second.ā
Rejected:
SMS functionalities will be blocked.How to Register? š ļø
- Go to Sub-Account -> Phone Numbers Tab.
- Select Manage Numbers Tab.
- Click the three dots on the TF number.
- Choose View NumberInfo.
- Find the Toll-Free section and follow the CTA.
Post-submission review stage:
Once it is submitted it will go into the review stage see below:
Need More Info?
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