new
Voice AI
Test Call Logs in Voice AI Dashboard
š Overview
We now display Test calls in the Voice AI dashboard logs, enabling you to filter and review them alongside live interactions.
ā” Why It Matters
- Keeps test calls activity separate from production live calls, or you can choose to filter both as well.
- Improves visibility into test call recordings and transcripts.
š Whatās New?
- Call Type Filter: A single-select dropdown lets you choose Test Calls, Live Calls, or Both.
- Universal Availability: Filter appears in both All Agents dashboard logs and Agent-specific logs.
- Test Call Logs in Voice AI Dashboard: Test calls now include full recordings and transcripts for review, though they remain excluded from metrics.
ā Important
Test calls arenāt included in the dashboard metrics.
