š Whatās New?
HighLevel Ad Manager now respects agency-level visibility controls set in the Template Library. Sub-account users who
do not have acces
s to the Template Library (due to agency restrictions) will now experience a simplified campaign creation flow that excludes template selection
.This ensures a more intuitive experience for users by removing options that arenāt available to them.
š· How It Works:
- If a sub-accountās access to the Template Library is restricted, the user will:
- No longer see the āAd Manager Templatesā optionwhen starting a new campaign.
- Be presented with a default āStart From Scratchāflow instead.
- Upon clicking āNew Campaignā, these users will:
- Select the platformthey want to publish ads on (e.g., Facebook or Google).
- Be taken directly to the campaign builder screen, bypassing the template selection step entirely.
- This behaviour aligns with the visibility settings configured by Agency Admins in the Template Library and only applies to sub-account users. Agency Admins and users with access retain the full flow, including template options.
š Why It Matters:
- Streamlined UX: Removes confusion or dead ends for users without template access.
- Consistency: Aligns Ad Manager's UI with system-level visibility rules, creating a predictable experience.
š
Notes:- This enhancement only affects sub-account users with restricted Template Library access.
- No changes are made to campaign creation logic, ad set configuration, or performance.
- System-level templates (like System Email templates) are not impacted by this change.
Help Article:
- How to hide the template library for a sub-account