improved
Mobile App
Phone System
Sticky Phone Number on Mobile
Meet
Sticky Phone Number on Mobile
— a quality-of-life upgrade that keeps and maintains the outbound number you choose
for all subsequent calls. Fewer taps, fewer mistakes, faster dialing
—especially powerful alongside Local Presence Dialing.🚀 What’s New
- Your chosen number, remembered
: When you explicitly pick an outbound number, the mobile app persists that choice
across calls.- Crystal-clear reset rules: Your selection stays stickyuntil you log outoruninstallthe app.
- Applies where it matters: Works withUser Assigned NumberandDefault Sub-account Outbound Number.
- Local Presence stays smart:Unchanged behavior—Local Presence Dialing stilldynamically selectsthe best local number as it does today.
🔁
Before vs. Now
- Before: After every outbound call, the app reset the selected outbound number—even if you had just chosen one—creating friction (especially postLocal Presence Dialinglaunch).
- Now: Yourexplicit selection persists, so you don’t have to re-select an outbound number after each call.
⭐️
Big Wins, Fast
- Speed: Remove repetitive steps and place back-to-back calls without re-picking numbers.
- Consistency: Keep the same caller ID across sequences or campaigns when you want it.
- Confidence: Reduce misdials and ensure the number your contact expects is the one they see.
- Flow: Stay in the zone—dial, note, dial—with fewer interruptions.
👷♂️
How to Use This Feature
- Open the dialer in the HighLevel mobile app.
- Pick your outbound number (from User Assigned or Default Sub-account).
- Place your call—your selection now persists for subsequent calls.
- To change numbers, simply open the picker again and select a different outbound number.
- To reset to defaults, log out or uninstall/reinstall the app (this clears the sticky selection).
📱
Availability
- HighLevel Mobile App v4.5.0 and above
- LeadConnector Mobile App v4.5.0 and above
- Whitelabelled Mobile Apps (secure your updatethrough the Whitelabel Mobileself-service flowor through yourdedicated Account Specialist.

