Overview : We've extended the Chat Widget A2P registration flow to support Sole Proprietor accounts, with automatic use case detection and pre-filled templates.
What's new:
  • Sole Proprietor registrations are now auto-detected within the Chat Widget flow. When identified, the campaign use case is pre-selected.
  • Users still choose their message type — Marketing/Promotional or Transactional/Non-Marketing — and the consent screen pre-fills the based on that selection.
Screenshot 2026-03-31 at 6
Previously: Sole Proprietor accounts had no path through the simplified Chat Widget registration flow and had to be registered through the self-serve flow.
Why it matters: Sole Proprietors can now complete A2P registration through the same quick, streamlined flow available to standard registrations — reducing setup time and compliance risk.