Sole Proprietor A2P registration is now re-enabled in HighLevel, allowing individuals and small businesses without an EIN to complete their A2P registration. This update introduces mandatory identity verification to enhance compliance and align with carrier standards.
Key Updates:
Identity Verification Requirement
: All Sole Prop registrations now require identity verification, which is triggered at the final step of the registration process, just before submission.Unchanged Registration Flow
: The existing Sole Prop registration flow, including form structure and validations, remains the same to ensure a familiar user experience.What This Means for Users:
Enhanced Compliance
: The addition of identity verification strengthens compliance with carrier regulations, reducing the risk of fraud and abuse in the messaging ecosystem.Seamless User Experience
: Despite the added verification step, the registration process remains straightforward and user-friendly.Immediate Effect
: Users can now proceed with Sole Prop A2P registration, completing the necessary identity verification to finalize their registration.When Verification is Triggered
:Trigger Point:
Verification is always triggered at the final step, after business and campaign information has been submitted, and before submission.
Flow:
- User completes Sole Prop-specific A2P registration steps
- Before final submission, user is prompted to verify their identity
- Upon success, submission is completed and campaign is created
What the Verification Step Looks Like
:- A live selfie with simple head movements
- Upload or capture of a valid government-issued ID
- Instant result: Users are returned to the flow immediately upon success
