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Social Planner
Social Planner - Review Post Automation š¤©
Review Post automation in Social planner refers to allow users to publish the reviews coming from Google business profile or Facebook page to publish on social media profiles.
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Why This Matters:
- Social Proof: Positive reviews on social media = customer endorsements! š„ This boosts credibility and attracts potential clients.
- Authenticity: Real reviews = real experiences. They make your brand relatable and trustworthy.
- Expand Your Reach: Social platforms = massive audience. Your reviews can now reach people beyond your follower list! š„š„
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Whatās New:
- The Social Planner is now a 3-step user experience (no more one-step detailed forms!) šÆ
- Review Post: Publish reviews as social posts or Instagram Stories :calling:.
- Select from a variety of backgrounds (now with a 1:1 image ratio instead of 1024x1024 px).
- Automate how customer names are shown (John Doe, JD, or just John)
- Customize font and background colors, as well as manage the opacity for font and background.
How It Works:
- Go to: Marketing > Social Planner
- Click: New > Select the Review Post option
- Use the 3-Step Automation Form:
Step 1:
- Select platforms to pull reviews from (Facebook or Google) Note: Youāll need Facebook Page or Google Business Profile integration for this.
- Choose your social accounts and star rating :star2:.
- Decide how many posts to publish per day, week, or year.
- Option to publish as an Instagram Story too
Step 2:
- Pick or upload multiple background images :sunrise: (supports JPEG/PNG, 1:1 ratio, 5MB max).
Step 3:
- Add a custom caption, or use the review content as the caption
- Choose how to display the customerās name (Full name, first name, or initials)
- Customize font color, background color, and opacity
