Review Post automation in Social planner refers to allow users to publish the reviews coming from Google business profile or Facebook page to publish on social media profiles.
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Why This Matters:
  • Social Proof: Positive reviews on social media = customer endorsements! šŸ”„ This boosts credibility and attracts potential clients.
  • Authenticity: Real reviews = real experiences. They make your brand relatable and trustworthy.
  • Expand Your Reach: Social platforms = massive audience. Your reviews can now reach people beyond your follower list! šŸ”„šŸ”„
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Whatā€™s New:
  • The Social Planner is now a 3-step user experience (no more one-step detailed forms!) šŸŽÆ
  • Review Post: Publish reviews as social posts or Instagram Stories :calling:.
  • Select from a variety of backgrounds (now with a 1:1 image ratio instead of 1024x1024 px).
  • Automate how customer names are shown (John Doe, JD, or just John)
  • Customize font and background colors, as well as manage the opacity for font and background.
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How It Works:
  1. Go to: Marketing > Social Planner
  2. Click: New > Select the Review Post option
  3. Use the 3-Step Automation Form:
Step 1:
  • Select platforms to pull reviews from (Facebook or Google) Note: Youā€™ll need Facebook Page or Google Business Profile integration for this.
  • Choose your social accounts and star rating :star2:.
  • Decide how many posts to publish per day, week, or year.
  • Option to publish as an Instagram Story too
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Step 2:
  • Pick or upload multiple background images :sunrise: (supports JPEG/PNG, 1:1 ratio, 5MB max).
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Step 3:
  • Add a custom caption, or use the review content as the caption
  • Choose how to display the customerā€™s name (Full name, first name, or initials)
  • Customize font color, background color, and opacity
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