Social Planner: Add Thumbnails in CSV Posting

We didn’t just improve bulk uploads, we gave you control over how your videos look before anyone clicks.With this update, CSV uploads now support custom video thumbnails, making bulk publishing more powerful and visually optimized.

🚀 What’s new

Thumbnail Support in CSV Uploads: You can now add a thumbnailUrl field in your CSV/XLSX file to define a custom thumbnail for your video posts.
Auto-Applied to Video Posts: The thumbnail is automatically applied to the first video in your post during upload, no manual intervention needed.
Updated CSV/XLSX Templates: Sample templates now include the thumbnailUrl field, making it easy to get started with the correct format.

👷 How to use this feature

Visit Marketing >Social Planner> Create Post> CSV Post

Download the latest CSV/XLSX template

Add your image link in the thumbnail Url column
Upload your file as usual in Social Planner
Your video post will automatically use the provided thumbnail

💡 Why it matters

Improve click-through rates with better thumbnails

Maintain brand consistency across bulk uploads
Save time by managing thumbnails during scheduling
Enhance visual quality of video content at scale

📝 Notes

Thumbnail applies only to the first video in a post
Multiple video thumbnails are not supported
Behavior may vary across different social platforms