new
improved
fixed
Phone System
SMS Restriction History and other enhancements
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New Feature
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SMS Restriction History
It helps you note and track any adverse action on their SMS sending, like
- Daily/Weekly sending limit violations
- Warning Emails and Temporary restrictions based on 30007 and opt-out rate.
This option can be found under Location > Settings > Phone numbers > Advanced settings > Restriction history
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Enhancements
- Number purchase flow > Search now supports blankspace and special characters as US based customers commonly use in their format
- Earlier, if you called someone belonging to a location that was disabled, the call would get disconnected without any feedback. Now you will hear a voice describing the issue and the solution along with a tooltip on the UI
- Recordings and transcriptions should now appear faster
- We were already blocking certain keywords in SMS like 'cannabis'. We will now also block 'fireworks' and 'THC'
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Bug Fixes
- SMS limit would sometimes not level up for users (ramp up model). This should now level up as expected
- 'PR' (Puerto Rico) now shows up as a US state instead of a country for the A2P flow
- After a sub-account transfer from one agency to another, the previous agency would get billed mistakenly. We have now fixed this issue