We’re excited to announce
two new updates
to enhance security and account management1. Two-Factor Authentication (2FA) for Enhanced Security on the Mobile App
What’s New?
With 2FA, you can now:
• Protect your account with a secure, one-time verification code during login.
• Ensure peace of mind knowing your data is safeguarded, even if your password is compromised.
How It Works:
- Login with Your Credentials: On the login screen, enter your email ID and password, then tap “Sign In”.
- Choose Your OTP Delivery Method: You’ll be prompted to select a preferred channel (registered email or phone number) to receive the One-Time Password (OTP).
- Receive and Enter OTP: After selecting your preferred channel, tap “Continue”. Enter the OTP you receive and tap “Verify and Sign In”.
- Access Your Account: Once authentication is successful, you’ll be redirected to the Sub-Account
2. Change Password from the Mobile App
What’s New?
• A new “Change Password” option is now available under General Settings on the mobile app.
• You can seamlessly update their account password without needing to access the web app.
• For enhanced security, changing the password will log you out of all active sessions across devices.
How It Works?
:- Open the app and go to Settings.
- Under General Settings, tap on “Change Password”.
- Enter your current password and your new password.
- Tap “Update” to save changes.
- Once updated, your password will be changed, and all existing sessions will be logged out automatically for added security.
📲 Availability
HighLevel v3.88.1 and above
LeadConnector v3.88.1 and above
Whitelabelled apps (update needs to be requested)