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Mobile App

Rich Text Formatting Improvements on the Mobile apps

Edit on mobile, look great everywhere
Your formatted notes, emails, and tasks now look and behave the same whether you edit them on the web or on your phone. No more broken layouts, vanishing blank lines, or spacing surprises when you switch devices.
The Challenge
You spend time crafting perfectly formatted emails and notes on the web — then open them on your phone to make a quick edit, and suddenly spacing is off, quotes are split apart, blank lines have disappeared, or a snippet crashes the composer entirely. Moving between devices shouldn't mean reformatting your work from scratch.
Our Solution ✨
v4.14 fixes the rich text editor's cross-device rendering so content created on web is faithfully preserved when opened, edited, and saved on mobile — and vice versa. Line spacing, block quotes, blank lines, mixed formatting, and email snippets all stay intact across the round trip.
How This Supercharges Your Business
  • Save Time:
    Stop re-fixing formatting every time you switch between web and mobile.
  • Send More Professional Emails:
    Recipients see clean, consistent spacing — not a wall of text or erratic gaps.
  • Work Confidently on the Go:
    Edit snippets and templates from your phone without worrying about corrupting them.
  • Reduce Support Friction:
    Fewer "my note looks broken" moments for your team and clients.
  • Future-Proof Your Content:
    Rich formatting — colors, quotes, headings, dividers — survives device switching reliably.
How to Get Started
  1. Update the app:
    Install v4.14 or later on iOS or Android.
  2. Open any existing note, email, or task
    that was formatted on the web.
  3. Edit and save on mobile
    — formatting stays intact when you re-open it on any device.
Note
: Rich text is available in
Contact Notes
,
Conversations (Emails)
,
Tasks
,
Appointment Notes
,
Invoice Terms
, and any other field powered by the shared rich text editor.
What's Next?
We're continuing to close the remaining gaps between web and mobile editing — including better support for complex tables, deeply nested lists, and advanced merge tag styling. Rich text parity is an ongoing investment, and v4.14 is a major step forward.
Roll-out & Availability
|
Release Date
| May 2026 |
|
Available Version
| v4.14 |
|
Status
| Public |
|
HighLevel
| ✅ |
|
LeadConnector
| ✅ |
|
WL App
| ✅ |
|
Platforms
| iOS & Android |
Good to Know
  • Complex layouts
    — some tables or deeply nested lists may still simplify slightly on mobile vs. web. This is expected in the current release.
  • Unusual web fonts
    — may render with a fallback font on mobile; content and structure are preserved.
  • Task rich text
    — rich text descriptions shipped in v4.13; formatting parity with web is improved in v4.14.
We Want to Hear From You!
Speak with us: https://speakwith.us/nikhilsatish